01Information we collect
The enquiry form collects your name, phone number, bike model, pickup address or area, and delivery address or area. It also records the page used to submit the enquiry and an enquiry reference. Essential session cookies support form security and submission status.
02How we use your information
We use enquiry details to respond, prepare a quote, coordinate a requested move and resolve related service questions. Enquiries are stored in our contact database and a notification is sent to our enquiry team. Necessary details may be shared with personnel or transport providers involved in the requested service.
03Security and service providers
Hosting and network providers process data as needed to operate and protect this website. Access should be limited to people handling enquiries and bookings. No internet service can guarantee absolute security. Do not submit identity documents or financial credentials through the form.
04Retention and your requests
Enquiry information is retained while needed for service follow-up, records and applicable obligations. To ask about access, correction or deletion of your enquiry, email [email protected] with enough information to identify it. Identity may need to be verified before a request is completed.
05Cookies and updates
This website uses essential session cookies and anti-abuse controls. It does not include advertising trackers or third-party analytics in the delivered code. Network providers may use security cookies. We may update this notice as the service changes.